Question 1

Is TP a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,671 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP.

Question 2

Does TP pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,671 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

Question 3

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13843), Customer Service Representative (CSR) (5142), Customer Service Agent (2582), Analyst (1525), Customer Service (1474), Expert em Interação (1406), Content Moderator (1238), Supervisor (1107), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (700), CSA - Customer Service Associate (632)

Question 4

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

Question 5

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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Supportive team but overwhelming call volume at times

Great benefits and wellness facilities, but salary delays

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