Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,148 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,148 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,148 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,148 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 21, 2026

Work Situation

Customer service

Recommend

CEO approval

Business Outlook

Pros

My Opinion •One of the Best Company to start as a beginner or no Experience •Filled with Culturally Diversed people •No Power Abuser (Can report Any incident /Bullying) • Compassionate to their Workers (Checking in, Creating Solutions to your needs)

Cons

Nothing That I can Add For now.

TP Response

3mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Mar 11, 2026

Mi experiencia en TP

Customer service

Recommend

CEO approval

Business Outlook

Pros

En las actividades realizadas en Tp me gustan las actividades de movimientos o más alegre Por ejemplo eh participado en actividades de rumbas aeróbicas me gustan mucho de estiramientos lúdicos, que aparte de que son divertidos son muy relajantes, también juegos divertidos de movilidad como juegos con ulaula en grupos.

Cons

Aveces por diversas razones no podemos salir a todas las actividades sin embargo tratan de informar de todo

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

1.0

Mar 11, 2026

Working for TP

Customer service

Recommend

CEO approval

Business Outlook

Pros

Working from home is probably the only

Cons

The salaries ain't worth it the company is a big mess. Working on a 24/7 center literally never close

Viewing 34 - 36 of 1,148 Reviews

Jobs at TP

Digital Solution Manager (m/w/d)

Home office

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Digital Solution Manager (m/w/d)

Home office

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Vice President Business Development (m/w/d) – German Speaking Market - remote

Home office

View job

Solution Architect (m/w/d)

Home office

View job

Solution Architect (m/w/d)

Home office

View job

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