TP Operations Manager, ACCM reviews

4.5

95% would recommend to a friend

(88 total reviews)

Jorge Amar

Not enough data to show CEO approval

86% positive business outlook

Operations Manager, ACCM employees have rated TP with 4.5 out of 5 stars, based on 88 company reviews on Glassdoor. This indicates that most Operations Manager, ACCM professionals have an excellent working experience there. TP is rated 21% above average by Operations Manager, ACCM professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

88 reviews
3.0
Oct 26, 2022

Could be better

Recommend
CEO approval
Business Outlook

Pros

There is ample flexibility in scheduling for both management and agents.

Cons

Favoritism, lack of consistency, incompetency, rate of pay, need better benefits

avatar
TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
5.0
Sep 16, 2022

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fast growing as i have joined as an agent and after 4 years I am Assistant contact center manager

Cons

I can’t see that there is any downside here

avatar
TP Response
2y
Thank you for sharing this with us. We couldn't have made it this far without teammates like you along the way. Cheers!
5.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Job security Global footprint and market value Salary paid on time Growth oppurtunities Open to feedback from employee Focus on employee engagement

Cons

Pay scale, Recreational area, Infrastructure

Viewing 43 - 45 of 88 Reviews

Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.