Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Berlin , Dortmund , Görlitz , Mönchengladbach , Hamburg , Düsseldorf , Homburg , Greifswald , Münster , Springe , Frankfurt am Main , Leipzig , Oberschleißheim , Geislingen an der Steige , Leverkusen , Ratingen , Deutsch Evern , Munster , Chemnitz , Köln , München

TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,515 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75K reviews

1.0

Oct 23, 2015

DON'T EVEN BOTHER APPLYING....THE PAY SUCKS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The trainers and the employees are nice.They will hire ANYONE. If you have a pulse, you can get hired on here.

Cons

The pay sucks, and they do not give raises. The only way to get an increase in pay is to promote to a supervisor position. You have to be there a full year to even get a paid day off. I have never worked at such an unorganized, unprofessional job in my entire life.

TP Response

7y

Thank you for your honest review. We abide strictly to international and local labor laws, that include providing salaries and incentives that are at par, if not higher than the industry standard. Hope you will be able to share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.

2.0

Oct 22, 2015

Customer service and tech support

Recommend

CEO approval

Business Outlook

Pros

Good in between job. There is no criteria. Anybody with any skill can join

Cons

Management is not upto the mark. People dont have enogh experience. The management doesnt respect its employees. Floor support ir Sme's are abusing the workplace.

TP Response

7y

We are sorry to know you felt that way. We wanted to make sure that our employees are provided a professional working environment. If you have any additional feedback, kindly share it with us via to http://bit.ly/TPHR-newform in order for us to investigate. Thank you.

2.0

Oct 22, 2015

Cracking the whip a little too hard

Member service representative

Recommend

CEO approval

Business Outlook

Pros

When I worked there, the pay was decent, and apparently there was supposed room for advancement. Within reason, you have control over your breaks. Every Monday morning, there were free pancakes, which I thought was pretty cool.

Cons

Unfortunately the cons outweighed the pros for me; you MUST use your break time to go to the bathroom, there is an incredibly strict no-phone policy, and there are only 5 seconds between phone calls. Furthermore, the calls were incredibly repetitive and since there were only 5 seconds between calls, you couldn't even try and mentally pull yourself back together between calls

TP Response

9y

We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they follow the rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. Best regards.

Viewing 73882 - 73884 of 74,515 Reviews

Jobs at TP

Digital Solution Manager (m/w/d)

Home office

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Digital Solution Manager (m/w/d)

Home office

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Influencer Manager (m/w/d) hybrid in Berlin

Compensation & Benefits Manager (m/w/d) 100% remote

Home office

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Compensation & Benefits Manager (m/w/d) 100% remote

Home office

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Reviews by job title

DON'T EVEN BOTHER APPLYING....THE PAY SUCKS

Customer service and tech support

Cracking the whip a little too hard

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