TP reviews

4.4

89% would recommend to a friend

(74,426 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Work environment is great. Nice pantry and sleeping lounge. Officemates are also nice.

Cons

Disputes on commissions. . . . . . . . . .

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TP Response
7y
Thank you for your feedback. We know that being a customer service representative comes with a lot of stress, thus we have a place where they can have fun and relax. We are glad to know that you are enjoying these facilities.
4.0
Jun 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Larges customer base & sites across USA

Cons

Changing structures across the entire company

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TP Response
7y
Thank you for your review and for letting us know about this experience. We see to it that all employees are updated with the project and be knowledgeable about it so we can ensure excellent customer service experience.
1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Full time, decent pay, opportunities to bonus

Cons

Worst place ever. I first thought it was going to be a good place to work. It hit some rough patches but i would suck it up because hey it's decent pay and it's not that bad. Then about a month ago 3weeks after i finished the training program they say surprise you're all going to be doing a different kind of job and now you're selling stuff. I had told the job recruiter at my interview that i am not the persuasive type and i did not want to sell anything. He said i wouldn't be. To top the changes we would all have to work later morning shifts. Before i finished the new training program 2 days before we were done they pulled us into a meeting that the next day we would be coming in at 2:30pm and work until 11. They said it "should be only for 2 weeks". The management was good before the switch and the supervisors i have now are hostile, scold me when i ask for help sometimes and then believe the lies the customer gives to get what they want and then the sup turns around and tells me that i am not doing my job when i just told her what i did. My manager is a 2 faced lair who tells me one thing then turns around and talks trash to a sup 5 feet from my face. This place has the highest turnover i have ever seen. Also they will try and screw you over when you're trying to collect unemployment.

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TP Response
7y
We are sorry to learn about what happened. We hope you can share this with us via http://bit.ly/TPHR-newform so that we can further investigate and take necessary actions. Thank you.
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