TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jan 21, 2026

Company Review

Recommend
CEO approval
Business Outlook

Pros

TP has a professional working environment and a well-structured system, making it easier for new employees to adapt and develop their skills.

Cons

One of the drawbacks of the company is that I am still adjusting to the working hours, as the company uses a shift-based work system.

1.0
Jan 21, 2026

Poorly managed

Recommend
CEO approval
Business Outlook

Pros

Better than being homeless I guess

Cons

Terrible scheduling, poorly managed, not secure, always changing with zero notice, the lowest legal salary

avatar
TP Response
3mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
3.0
Jan 19, 2026

TP review

Recommend
CEO approval
Business Outlook

Pros

English Speaking, Incentives, Timming, Break period

Cons

Weekoff, No Job Security,Break period

avatar
TP Response
3mo
Thank you for bringing this to our attention. We’re working on improving communication, employee support, and overall workplace experience. Please reach out to BHR to share more.
Viewing 73 - 75 of 1,149 Reviews

Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.