Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,150 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 5, 2026

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Work here is a good experience and also improve my inglish

Cons

At the moment is becoming a bad experience whit the customers and the cases are complicated

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

3.0

Jan 5, 2026

N/a

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good work, good time, good everything

Cons

Bad Time of lunch, bad

TP Response

3mo

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #MadeForMore

5.0

Jan 2, 2026

I am an agent in customer service.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, good communication, and opportunities to improve customer service and problem-solving skills.

Cons

High workload at peak hours and sometimes repetitive tasks.

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 85 - 87 of 1,150 Reviews

Jobs at TP

Digital Solution Manager (m/w/d)

Home office

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Digital Solution Manager (m/w/d)

Home office

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Vice President Business Development (m/w/d) – German Speaking Market - remote

Home office

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Vice President Business Development (m/w/d) – German Speaking Market - remote

Home office

View job

Solution Architect (m/w/d)

Home office

View job

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

N/a

I am an agent in customer service.

Jobs at TP

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