Is TP a good company to work for as a Workforce Management Analyst I?

Workforce Management Analyst I professionals working at TP have rated their employer with 4.0 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Workforce Management Analyst I Jobs at TP now and start preparing for your job interview by browsing frequently asked Workforce Management Analyst I interview questions at TP .

Does TP pay Workforce Management Analyst I employees well?

Workforce Management Analyst I professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 47 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Workforce Management Analyst I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Workforce Management Analyst I reviews

4.0

85% would recommend to a friend

(47 total reviews)

Jorge Amar

Not enough data to show CEO approval

75% positive business outlook

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Workforce Management Analyst I employees have rated TP with 4.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Workforce Management Analyst I professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Workforce Management Analyst I professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

47 reviews

5.0

Jun 6, 2024

Teleperformance

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Es un ambiente muy amigable y dinámico, conocimos a otras personas de otra cuenta y pudimos compartir

Cons

No nos dieron bebidas, el tiempo.

TP Response

2y

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el mundo por Great Place To Work. 😎🔝 ¡Saludos! #NeverStopInspiring

5.0

Jun 6, 2024

Great company

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, trainer team and leads are very supportive and overall a great team to work with

Cons

It will also depend on the campaign you get, some are more challenging to work with

TP Response

2y

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #NeverStopInspiring

5.0

Jun 6, 2024

E&E

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

The schedules are adjusted in a way that does not interrupt your daily activities

Cons

There is nothing in cons

TP Response

2y

👋🏻 Hi, thank you for your comment. 🤩 We are proud that you are part of our TOP family! 💥🤘🏻 Greetings! #NeverStopInspiring

Viewing 19 - 21 of 47 Reviews

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TP Workforce Management Analyst I reviews

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Teleperformance

Great company

E&E

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