TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 22, 2026

Opportunity to Grow

Recommend
CEO approval
Business Outlook

Pros

Great company values. Interest for workers wellbeing. Perfect environment to step out of your comfort zone.

Cons

Normally after the season the callback period can be very long.

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TUI Group Response
2mo
Thank you for sharing your thoughtful feedback and for being part of TUI. We’re really pleased to hear that our company values, focus on wellbeing, and supportive environment helped you step outside your comfort zone. This is exactly the kind of experience we aim to create for our colleagues. We also appreciate your comments regarding the length of the callback period after the season, as well as your suggestion for quicker follow-up with returning employees. We understand how important timely communication is and are continuously working to improve in this area. Thank you again for your valuable input and contribution. Best regards, The TUI Employer Brand Social Media Team
4.0
Apr 7, 2026

Nice Experience

Recommend
CEO approval
Business Outlook

Pros

work life balance and great middle management

Cons

not great salary, slow decision making

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TUI Group Response
2mo
Thank you for sharing your experiences working at TUI. We truly appreciate your years of service. We’re pleased to hear that you value the work-life balance and the support provided by our middle management team. We also appreciate your comments regarding salary and the pace of decision making. We recognise how important it is to remain competitive and responsive, and we are continuously reviewing our processes and structures to improve efficiency and ensure we are supporting our colleagues as effectively as possible. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

International company with people from different country.

Cons

Nice company if you work at the hotel because they pay most of the things, but not that nice for the other positions.

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TUI Group Response
2mo
Thank you for taking the time to share your feedback. We are pleased to hear that you value working in an international environment with colleagues from different countries - creating a diverse and inclusive workplace is very important to us. We acknowledge your concerns regarding differences in benefits across roles. We understand that consistency and fairness are key, and we are continuously working to review and improve our offerings to ensure we support our colleagues across all areas of the business. Your feedback helps us improve, and we value your input as it allows us to identify areas where we can enhance the employee experience. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
Viewing 331 - 333 of 1,993 Reviews

Glassdoor has 3,029 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.