Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jul 29, 2024

Fun but hardwork

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of fun and very sociable. Opportunities to travel and for development.

Cons

Pay was minimum wage and commission was poor. Earned very little money for very hard and complex work.

TUI Group Response

1y

Thank you for taking the time to share your feedback regarding your experience with the salary structure. Your input and perspective are important for our ongoing efforts to improve our remuneration packages. Thank you again for taking the time to share your experience.

5.0

Jul 25, 2024

Very good company

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Good staff and benefits included

Cons

I think the working hour

3.0

Jul 24, 2024

Process Driven Company

Manager

Recommend

CEO approval

Business Outlook

Pros

Large business with great brand recognition. Benefits are good once you reach a certain level.

Cons

Very process driven and silo working is rampant. Salaries are pretty low and collaboration can be difficult at times

TUI Group Response

1y

Thank you for sharing your experiences of you time working at TUI. We really appreciate your feedback regarding our company structure and ways of working. Your insights are invaluable to us and helps us getting better. Best wishes from the TUI Employer Brand Social Media Team.

Viewing 385 - 387 of 1,994 Reviews

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TUI Group

TUI Group reviews

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Fun but hardwork

Very good company

Process Driven Company

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