Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Good Benefits and can have a good team" ((in 98 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 92 reviews)); "Team itself is great." ((in 77 reviews)); "Good culture and fun place to work" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 134 reviews)); "Low pay and unhappy overall" ((in 107 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Oct 11, 2025

It's ok

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Flexible working shifts and able to swap

Cons

Wildly swinging shifts and constantly changing terms

TUI Group Response

8mo

Thank you for taking the time to share your feedback about your experience as part of our Cabin Crew team. We’re pleased to hear you value the flexibility of our working patterns and the ability to swap shifts. We also acknowledge your concerns about the changing terms and shift patterns, your feedback is important and helps us continue improving how we support our crew and balance operational needs with wellbeing. Best wishes from the TUI Employer Brand Social Media Team

4.0

Oct 10, 2025

great

Content specialist

Recommend

CEO approval

Business Outlook

Pros

great place to work in the industry

Cons

none none none none none

TUI Group Response

8mo

Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear you found TUI a great place to work and enjoyed being part of the travel industry with us. We really appreciate your recommendation and kind words. Best wishes from the TUI Employer Brand Social Media Team

5.0

Oct 9, 2025

Good

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and good pay

Cons

Not really any cons I can think of

TUI Group Response

8mo

Thank you for taking the time to share your feedback about your experience at TUI. It's great to hear that you found the work–life balance and pay positive during your time with us. We’re pleased that your experience was a good one and really appreciate you recommending TUI as a place to work. Best wishes from the TUI Employer Brand Social Media Team

Viewing 406 - 408 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

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Karrieretag an Bord 2026

Hamburg

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Manager Brand international ROBINSON (m/f/d)

Hannover

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TUI MAGIC LIFE Magic Angel (m/w/d)

Logistics & Facility Office Manager (all gender)

Berlin

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