Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (100) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 90 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 60 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 135 reviews)); "Low pay and unhappy overall" ((in 106 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

72% would recommend to a friend

(1,995 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 1, 2025

PO

Product owner

Recommend

CEO approval

Business Outlook

Pros

Good bunch of people and I enjoyed working with them. I enjoy the product but there’s constant change and not enough resources at times.

Cons

Lack of resources and underpaid

TUI Group Response

Thanks for sharing your thoughts – we're really glad you enjoyed the people and the product. We know the pace of change and resource challenges can be tough, and we truly appreciate the dedication you brought to the team. Best wishes from the TUI Employer Brand Social Media Team

5.0

Jun 29, 2025

Good employer

Aircraft mechanic

Recommend

CEO approval

Business Outlook

Pros

Good employer , lots of benefits

Cons

Don’t prioritise mental health or physical fitness for staff

TUI Group Response

We’re really pleased to hear you consider us a good employer and value the benefits we offer. That’s great to know and something we strive to maintain. Regarding your feedback about mental health, we offer many tools/programmes to support employee wellbeing, e.g., network groups, training, wellbeing day, fitness groups and employee assistance phone lines. We encourage you to reach out to your HR department directly if you'd like to discuss your concerns further or recommend that you talk directly with your manager and bring this up in our "Bi-annual Talent Lifecycle conversation "Great Place to Grow". Best wishes from the TUI Employer Brand Social Media Team

4.0

Jun 25, 2025

Good perks outweigh the cons

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Holiday concession. Wellbeing days. Colleague travel offers and flight discounts. Good work environment. Free work trips abroad. Monthly sessions you can attend - one common topic is mental health. Yearly bonus and pay rise.

Cons

No flexibility with working hours - have to work weekends. Hard to progress in current role. Monitored a lot. Sometimes hard to reach certain targets.

Viewing 457 - 459 of 1,995 Reviews

Jobs at TUI Group

Manager Brand international ROBINSON (m/f/d)

Hannover

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Intern (all gender) Destinations

Hamburg

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Accountant (all gender) - Ship Related Accounting | Buchhalter (all gender) Schiffskasse

Hamburg

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Kreditorenbuchhalter | Accounts Payable Accountant (all gender)

Hamburg

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1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

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