Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (156) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 2, 2026

Great

Holiday representative

Recommend

CEO approval

Business Outlook

Pros

Good management , fun , uncapped commision

Cons

Boring training , some managers and guests awful

4.0

Jan 2, 2026

Good Company

Hotel representative

Recommend

CEO approval

Business Outlook

Pros

It’s a great company if you are looking to travel and experience new things. I was lucky to be able to work in 2 different destinations this year and met many great colleagues along the way. You get good commission, the support by management was excellent, and the entire team is really strong for recognising excellence in the work place.

Cons

Commission depends on what hotel you work in, some make great commission, some don’t. The work is spread across 5 1/2 days a week, so you only get 1 1/2 days off, some destinations you only get one day off. Your wages are based on a salary, so if you are working over time, they won’t pay you for those hours but will try to give you the time back. Some cases you won’t get the time back at all It is difficult to book time off and it’s very rare to get a full week off especially during peak summer, so usually you will only get 3-4 days off approved. It’s not always a stable job, you might work abroad for a few months during the summer and you may not get any summer destination for the year after, so be mindful of that.

5.0

Jan 1, 2026

Good People & Company

Ml engineer

Recommend

CEO approval

Business Outlook

Pros

I work in musement and so far everything looks very good! Especially the people!

Cons

company often changes team structure which can be a drag

Viewing 52 - 54 of 1,990 Reviews

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