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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      71% would recommend to a friend

      (1,990 total reviews)
      avatar

      Sebastian Ebel

      69% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Oct 10, 2014

      A terrible place to work in IT.

      It development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some reasonable travel and holiday related benefits

      Cons

      Want a career at TUI IT? Forget what you know about IT and become a politician. Staff appraisal is full of contradictions and is pushed onto junior & middle management with no buy in from senior managers or directors at all. HR are a joke too and always seem to support senior management, even when acting highly unethically (although I do not know of any actual illegal behaviour)

      4.0
      Nov 9, 2013

      An international experience with many exciting challenges

      Commercial support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - international working environment - opportunity to develop and try many different types of roles - dynamic and result driven company

      Cons

      - as it is a large organisation, the internal politics can be inefficient and time consuming - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

      2.0
      Jan 31, 2019

      Lower Bands Used and Abused

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Looks good on the CV - Generally nice teams and people - Slight discount on holidays, can work out really good if you time it right on the right product.

      Cons

      - Seniors care little for the people on lower bands. Only 6 bands in structure so all the "doers" end up on the lowest bands, with all progression limited to management. - Many incompetent members of the team, never sene anyone let go, this hinders progression and talent. High turn over of people due to awful bosses. - Still lead by an old group of friends from the old London office. They must have all scored amazing deals when they moved to Luton, as they've all worked for the company for 15+ years, bringing very little to the table in terms of talent, yet all seem to work from home when they wish, and get promoted constantly into unlisted roles. - HR exist only to help management, not the employees. I've raised complaints and got nowhere, then been berated by bosses for daring to do so. - Past 2 years the morale of the company has drifted drastically, it's not "fun" anymore, all events are forced. - Very nervous about possible redundancies - very overcrowded office, considering the TUI HQ is in Germany.... - There is noone that doesn't seem to be talking about leaving. It's a common joke between strangers in the lift. - Parking is AWFUL, due to the office being over capacity, parking is shared across 3/4 destinations, and often fill up by 8.30am.

      avatar
      TUI Group Response
      7y
      Thank you for taking the time to provide feedback. Within TUI we have a lot of focus on personal and career development, from our regular company-wide “Learning Weeks” to the comprehensive range of online learning opportunities (details of these can be found on the Smile Intranet). We also use the Smile Intranet to advertise opportunities both within the UK and our global opportunities. We have recently launched a new focus on agile working at TUI, to enable colleagues to work in the best way for them and their wider team (be that working at the office or elsewhere). Alongside this initiative we already offer a number of different options when travelling to the Luton offices. This includes car sharing opportunities and discounted train travel (with a free shuttle bus from the train station and our offices). We encourage colleagues to feedback views and any concerns they may have through a number of internal channels. One way is to become a representative on our Colleague Engagement Forum (CEF) or share your views with your CEF representative. We have also recently introduced regular “Cuppa and Chats” with our Board Directors and Senior Management, an informal way to discuss and raise any concerns.
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