Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 106 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 68 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 130 reviews)); "Low pay and unhappy overall" ((in 109 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 83 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 9, 2025

Good

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and good pay

Cons

Not really any cons I can think of

TUI Group Response

7mo

Thank you for taking the time to share your feedback about your experience at TUI. It's great to hear that you found the work–life balance and pay positive during your time with us. We’re pleased that your experience was a good one and really appreciate you recommending TUI as a place to work. Best wishes from the TUI Employer Brand Social Media Team

4.0

Oct 7, 2025

Great Organisation

Head of product

Recommend

CEO approval

Business Outlook

Pros

great benefits, team, and industry to work for

Cons

Lack of management support and empathy for teams. Senior management expectations exceed available capacity.

TUI Group Response

8mo

Thank you for sharing your feedback and for your long-standing contribution over the past eight years. It’s great to hear you’ve enjoyed the benefits, team culture, and being part of such an exciting industry. We’re sorry to hear your experience of management support hasn’t always met expectations. Your comments are valuable, as we’re continually working to ensure our people feel supported, heard, and empowered in their roles. Best wishes from the TUI Employer Brand Social Media Team

4.0

Oct 6, 2025

Good company to work for

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

look after their crew, pay is good

Cons

hard to get a full year contract

TUI Group Response

8mo

Thank you for taking the time to share your experience as part of our cabin crew team. We’re delighted to hear you’ve felt well looked after and value the pay and support you’ve received. Best wishes from the TUI Employer Brand Social Media Team

Viewing 97 - 99 of 1,990 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

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Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

Hannover

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Logistics & Facility Office Manager (all gender)

Berlin

View job

Hotel Operations Administrator (all gender)

Hamburg

View job

Accountant (all gender) - Ship Related Accounting

Hamburg

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