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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      70% would recommend to a friend

      (1,988 total reviews)
      avatar

      Sebastian Ebel

      69% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Mar 15, 2024

      Great place

      Service delivery representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Traveling opportunities Good base salary and commission

      Cons

      Can be stressful and demanding sometimes

      2.0
      Feb 21, 2024

      Lots to improve

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Normal benefits if you compare to decent companies, plus some discount once a year for vacations

      Cons

      I started working at TUI hoping for good things, but it's been a letdown. The company lacks diversity, particularly in terms of generational representation. As a younger person (30s), I've noticed that new hires like me don't get much say in decisions. It feels like we're pushed to the side, and our ideas aren't taken seriously. Without a mix of ideas from different people, the company can't come up with new and better ways to do things. It's sad to see potential wasted because the company doesn't welcome different backgrounds. I hope TUI starts to prioritize diversity and inclusion efforts, not just as a box-ticking exercise. If they don't change, they'll have trouble keeping good employees.

      avatar
      TUI Group Response
      2y
      Dear colleague, thank you very much for taking the time to write this review. We're doing our best to develop further, especially in regards to our DEI strategy and structure. A mix of backgrounds, ages and a multitude of other factors is needed for a great company and that's exactly what we strive for. We're very sorry to read, that your input has not received the acknowledgement you have hoped for. Please keep trying your best, as we promise, we will do as well. If you ever need any additional support feel free to reach out to your HR-colleagues.
      4.0
      Sep 13, 2023

      Flexible working & international opportunities

      Manager labour law
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible working hours - Flexible working place - Lovely colleagues - Helpfull & trustfull working environment - Great feedback processes - Flat hierarchies

      Cons

      - Complex structure of the whole TUI Group (legal entity / business units) - Intransparent communication about high level decisions

      avatar
      TUI Group Response
      2y
      Thank you for your valuable feedback. We appreciate your positive words about our flexible work environment, supportive colleagues, and effective feedback processes. We also acknowledge your concerns about the complex structure and the need for more transparent communication. Your input is important to us, and we are actively working to simplify our structure and enhance communication practices. Your feedback helps us improve, and we value your contributions. Best wishes from the TUI Employer Brand Social Media Team
      Viewing 10 - 12 of 1,988 Reviews
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      ReviewsTUI Group reviews

      Glassdoor has 3,022 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.