Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 17, 2025

Airline pilot

Recommend

CEO approval

Business Outlook

Pros

Very good colleagues, good training department

Cons

Limited staff travel available to staff

TUI Group Response

8mo

Thank you for taking the time to share your experience as part of our pilot community. We’re really pleased to hear your positive feedback about colleagues and the training department, both are areas we’re proud of at TUI. We also take note of your comments around staff travel. We know how valuable this benefit can be, and feedback like yours helps us to keep reviewing how we can enhance the colleague experience. Best wishes from the TUI Employer Brand Social Media Team

4.0

Aug 13, 2025

Good place to work

Customer services executive

Recommend

CEO approval

Business Outlook

Pros

Travel benefits Culture Great training given

Cons

Pay No other cons working here

TUI Group Response

10mo

Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear you valued the travel benefits, our culture, and the training provided during your years with us. We acknowledge your comment regarding pay and appreciate your honesty, as feedback like this helps us identify where we can continue to improve. Best wishes from the TUI Employer Brand Social Media Team

2.0

Aug 13, 2025

Ok

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Salary and commission is horrendous

TUI Group Response

10mo

Thank you for taking the time to share your feedback about your experience at TUI. We’re pleased to hear you enjoyed working with your colleagues. We acknowledge your concerns regarding salary and commission and appreciate your honesty, as this helps us identify areas for improvement. Best wishes from the TUI Employer Brand Social Media Team

Viewing 121 - 123 of 1,991 Reviews

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Logistics & Facility Office Manager (all gender)

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

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