Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

Skip to content Skip to footer

Notifications

TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 10, 2025

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly team and colleagues in store

Cons

Long hours sometimes and weekend work

TUI Group Response

10mo

Thank you for taking the time to share your feedback about your experience at TUI. We’re pleased to hear that you enjoyed working with a friendly team and colleagues in store. It’s great to know that the people you worked alongside made your time with us enjoyable. We acknowledge your concerns about the long hours and weekend work. In retail and customer-facing roles, these demands can sometimes be part of the operational needs, but we are continuously working to ensure a healthy balance for our colleagues where possible. We value your input, and we wish you lots of success in your future endeavours. Best wishes from the TUI Employer Brand Social Media Team

4.0

Aug 7, 2025

Travel

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Positive work environment Holiday Allowance Commission

Cons

Weekend work most weeks Late shifts

TUI Group Response

9mo

Thank you for sharing your feedback about your time at TUI. We’re glad to hear that you had a positive experience We also appreciate your honesty regarding the challenges of late hours and weekend shifts. We remain committed to finding ways to support a healthier work-life balance wherever possible. Your input is truly valued, and we wish you all the best in your future journey.

4.0

Aug 6, 2025

Cc

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

You get to go places

Cons

Pay should be better considering hours ur working

TUI Group Response

8mo

Thank you for taking the time to give us a review! It's great to hear your feedback. We're happy to know that you value the working environment, Your input and perspective are important for our ongoing efforts to improve. Best wishes from the TUI Employer Brand Social Media Tea

Viewing 127 - 129 of 1,991 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

View job

Head of Digital Product

Hannover

View job

Karrieretag an Bord 2026

Hamburg

View job

Logistics & Facility Office Manager (all gender)

Berlin

View job

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

View job