Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 113 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good benefits and stability of a very large company" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 64 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 141 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,994 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Sep 15, 2019

Appalling treatment

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Concessions giving you great discount off your holidays.

Cons

Bullying, intimidation, management. Being spoken to like dog dirt or a regular basis. Senior management that does nothing to stop absurd remarks around mental health, race and sexuality. Absolutely disgusting region to work in being constantly managed through fear.

1.0

Sep 14, 2019

The staff dont care about you unless you get your nails done weekly and have no tattoos

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Some benefits, but only if you are working there for more than 2 years

Cons

Commission is shocking You only get holiday perks yourself if you have worked there for over a year

5.0

Sep 13, 2019

Responsible for the safety and service for 189 passengers on various holiday routes from Belfast

Cabin manager

Recommend

CEO approval

Business Outlook

Pros

Great team environment, dealing with passengers of every age and occasion. Efficient trusted Airline who embrace adapting to care for each individual passenger. TUI take environmental responsibilities seriously and recruit a diverse range of people . I enjoy leading and developing the team and delivering great customer service to our passengers, crew and flight crew .

Cons

Only summer contract available (May to October ) Ready for a change and a challenge

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

Viewing 1564 - 1566 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

View job

Manager Brand international ROBINSON (m/f/d)

Hannover

View job

Karrieretag an Bord 2026

Hamburg

View job

Intern (all gender) Fleet Organizational & People Management

Hamburg

View job

Logistics & Facility Office Manager (all gender)

Berlin

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Appalling treatment

The staff dont care about you unless you get your nails done weekly and have no tattoos

Responsible for the safety and service for 189 passengers on various holiday routes from Belfast

Jobs at TUI Group

TUI Group reviews FAQs

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