Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Sep 9, 2020

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leading brand, lots of opportunity

Cons

Difficulty in getting new ideas through

5.0

Sep 7, 2020

Fast Moving Company, Great experience so far

Digital product manager

Recommend

CEO approval

Business Outlook

Pros

Fast moving very dynamic company, every day there's something new to tackle. Great responsibility and visibility of the role.

Cons

Sometimes the new things to do are overwhelming, too much sometimes but no extra hours are asked for.

TUI Group Response

5y

Hi! Thank you very much for your feedback and for highlighting the positive aspects that distinguish our organisation, such as speed, dynamism and roles empowerment. Thank you also for your input on career development, a topic that will be an important focus from now on, also following the internal merger that will allow us to create coherent and consistent plans for all the TUI Musemates :)

4.0

Sep 2, 2020

*

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Hours were good and learned alot

Cons

Complaint handling took its toll after a while

Viewing 1612 - 1614 of 1,993 Reviews

Jobs at TUI Group

Working Student (all gender) Touristic für die Marke Hapag-Lloyd Cruises

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) im Großraum Hamburg

Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) in Mainz

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

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Hotel Operations Administrator (all gender)

Hamburg

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TUI Group

TUI Group reviews

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Great place to work

Fast Moving Company, Great experience so far

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