TUI Group reviews

3.7

72% would recommend to a friend

(1,992 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 25, 2019

Really cares about people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Head office is a great place to work. Very commercially driven but also open to innovation. You're amongst many great experts. They need to do more to deliver on their customer promise. Really committed to working according to

Cons

You're based in Luton, not in London

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TUI Group Response
7y
Thank you for taking the time to provide us with your feedback. We wish you every success in your future career.
5.0
Jan 19, 2019

Travel advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel perks, discount, concessions, e Educationals, last minute staff holiday deals

Cons

Commission could be better but thats about it

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TUI Group Response
7y
Thank you for taking the time to provide us with your feedback.
1.0
Jan 17, 2019

READ BEFORE YOU APPLY

Recommend
CEO approval
Business Outlook

Pros

(Possible pro’s) Depending on where you are you could have a nice team. You do get discounts on holidays (not generous) this goes up each year you’ve worked for the company if you can survive that long.

Cons

I honestly do not know how there are good reviews on here. The company does not care about you as an individual, it only cares about how much money you make for them. The commission is disgusting, for every £1000 you take in, you will get £3 commission. So if you sell a £2000 Holiday you will ONLY get £6. They have lowered commission in the busy period (Jan/Feb) so they don’t spend a lot of money on our commissions. In the quiet period you will be lucky to take home £20 extra, oh and you only get commissions if you hit your unrealistic targets so most of the time you won’t get anything for your hard work. They expect A LOT from every employee, not only is it selling holidays but you have to sell 100 extras and if you forget one then you’re in trouble. All of this hard work for the worst salary, full timers averagely get £12,500pa, you probably get more working in a supermarket that doesn’t give you the pressure. They bribe you to work harder for pay rises and say you can get up to 10% pay rise dependent on your rank in the company, a few employees I know we’re super sellers (in the top 50 out of thousands) and they got a 1% pay rise! Hard work doesn’t pay off in this company. Overall it’s poorly paid, not many benefits and get empty promises from the company, I still work here but am desperately trying to leave so please don’t waste your time!!!

avatar
TUI Group Response
7y
Thank you for taking the time to provide us with your feedback.
Viewing 1648 - 1650 of 1,992 Reviews

Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.