Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 105 reviews)); "Great people regionally and nationally" ((in 103 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 72 reviews)); "Great culture and hands on mentality" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 135 reviews)); "Low pay and unhappy overall" ((in 103 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 75 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by demographic groups

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TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jan 6, 2019

Great company for your first step into Travel.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company have great training opportunities and work perks.

Cons

The pay is not great and can insist of longer hours you won't be recouped for. High staff turnover.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback.

3.0

Jan 2, 2019

Good company, aside from the politics.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, interesting people and the opportunity to work in a fascinating industry,

Cons

Can be very political, lots of people only focused on themselves.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback.

3.0

Dec 30, 2018

Senior Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, relatively interesting product

Cons

In my market when tough times hit they were very though. I left a sinking ship. Decreased staff benefits. Very poor communication internally. More and more tasks were implemented without any increase in pay. Feedback was not acted upon although asked for frequently. Lost my motivation completely after new managers came in and could not manage to find it again. Little or next to no room for new positions in the company. Bear in mind that I worked in a small market not nearly as big as the UK market.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback. We wish you every success in your future career.

Viewing 1654 - 1656 of 1,992 Reviews

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TUI Group

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Great company for your first step into Travel.

Good company, aside from the politics.

Senior Agent

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