TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)
avatar

Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 28, 2017

Could do much better

Recommend
CEO approval
Business Outlook

Pros

Great people, can do atmosphere at customer service level

Cons

Appalling management. Lots of corporate buzzwords and slogans, retailer in the sky and holiday airline of choice but absolutely zero support to make these happen. Aim appears to be to increase profit by reducing employee pay and increasing employee workload.

5.0
Dec 22, 2017

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Patient, Friendly, Smiling, Sweet, Dynamic

Cons

Other good points :Presents, Enthusiastic, Meetings,

1.0
Dec 17, 2017

Retail Manager

Recommend
CEO approval
Business Outlook

Pros

After 12 years still no pro to mention.

Cons

If your face fits, progression will follow. Very clicky atmosphere. Allow staff to work on bare minimums. No overtime yet expect staff to come in earlier & leave later than shift. Consultations regularly happen in the business. Focus put into web business not customer facing. Talk about “happy place” yet staff aren’t in the happy place. Commission structure is a joke & getting worse every review! Grievance procedure not adheared to of listened to.

Viewing 1738 - 1740 of 1,992 Reviews

Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.