Used to be a lovely office environment before they got rid of people's draw sets and replaced them with lockers. Also have long impersonal desks rather than swanky curved pods of 6 desks.
Seems that people now only stay at TUI for between 2 and 3 years before leaving, as they soon find out that it's not a great company to work for.
You see poor management that have been there for many years and are very stale, but get to do and behave as they wish. For example, one manager works at an office in Surbiton that just happens to be around the corner from her house, even though quite she has no staff at that location. Also has staff (old TRACS support) that were given jobs and are allowed to work from home all week or at least 4 out of 5 days. This goes unquestioned.
At the quarterly IT conferences, they often talk about 'Accountability', but poor performance continues to be rewarded in this clichy environment as people are protecting their buddies.
Lots of back stabbing.
People walking around laughing and joking like the own the place (long servers) knowing that they are safe underperforming as they have been for years.
If you are a friend of management, you'll do well however you perform.
I cannot wait to leave and like many am awaiting a chance of redundancy after ne of the next restructures.
They have survey monkey questionnaires quite often when management and the company get slated, but only the few good points are published, so again things go on without change.
IT senior managers always state how well IT are seen by 'the Business', but when you speak to the key stakeholders this is completely wrong.