TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)
avatar

Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing perks within travel sector, overseas and domestic. Lots of training available if you're self-motivated and take advantage of it. Bigger stores with an advice bar and interactive screen are v efficient.

Cons

You will not be paid overtime if you have to stay late. No sick pay. Maybe because of pressure to close sales, management give new starters conflicting advice about best practice, then criticise them for ... doing exactly what they were told! Also a disdainful attitude toward customers who aren't ready to close sale, including slurring them and discussing their personal details after they've left the shop. Similar behaviour towards colleagues who aren't hitting targets. Unprofessional, contradictory, occasionally bigoted. If they're speaking this way about others, what are they saying when YOU leave the room? Makes for a toxic environment.

4.0
Sep 5, 2017

Travel

Recommend
CEO approval
Business Outlook

Pros

Amazing experiences and benefits such as concession, free annual insurance, access to late seats etc

Cons

Some of the leaders have been there for years and years and are stale and the company do nothing just let them get on with it. No room for progression because of this and not enough recognition

1.0
Sep 2, 2017

Loyalty and hard work is rarely recognised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved my job, I worked in an amazing team. Good benefits from outside suppliers.

Cons

Serious lack of structure, loyalty and hard work isn't recognised and taken for granted. Upper management are weak and fail to deal with any issues even when taken directly to them, often they make it worse. Until something drastic happens nothing is done if there is an issue. Unrealistically high targets in a declining market. Poor engagement.

Viewing 1765 - 1767 of 1,992 Reviews

Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.