Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 139 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 24, 2017

Internal Problems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In Berlin they have really beautiful office

Cons

The communication with Hannover is terrible

4.0

Jul 22, 2017

Good if you hit targets

Travel agent

Recommend

CEO approval

Business Outlook

Pros

- Good commission if everyone contributes and store hits target - Lots of opportunity to hit targets and get commission - Friendly people - Get to expand knowledge of the world - Get to sell a variety of different holidays and destination and not just package holidays all the time

Cons

- Lots of consecutive working days during peak season (people need time to relax away from work... it's good for mental health!) - Whilst working there we experienced a shortage in store staff. During this time we were not allowed lunch breaks and were not allowed to leave one person alone in store else we would be dismissed. During this time I ended up being signed off work due to anxiety and depression, triggered by my working conditions. - sometimes had to work up to 12 days consecutively during peak season - Only get full commission if the store hits target, regardless if you hit your own. If the store doesn't hit target, your commission for the month is halved.

3.0

Jul 20, 2017

travel advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good staff travel and other benefits

Cons

Salary is really low and struggled to manage on the income. Staff attitude in my store was unfriendly.

Viewing 1774 - 1776 of 1,991 Reviews

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