Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Great people regionally and nationally" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 74 reviews)); "Good culture and fun place to work" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 104 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 19, 2017

Shame more cons than pros, (6yrs PB)

Travel sales adviser

Recommend

CEO approval

Business Outlook

Pros

Tui a great company name, & sister companys, lovely customers,

Cons

poor pay, if your face does'nt fit ont nice to work day to day, Managment included in school groumd play

3.0

Apr 13, 2017

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Fantastic colleagues the crew really are the best to work with. Great incentives to achieve targets, lots of days off and great trips to certain destinations.

Cons

A lot of very early morning starts ( having to wake up at 02am and 12 hour plus days ). A lot of fatigue and a lot of flights landing in rush hour-meaning a long drive home after getting up at 2am

TUI Group Response

9y

Many thanks for your review, it's lovely to hear your praise for your colleagues and that you got to visit some exciting destinations, that often makes up for the unsociable hours that won't suit everyone.

1.0

Apr 9, 2017

Bully Management

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

-good concessions and staff travel offers -nice uniform -annual leave entitlement (if you manage to get the time off)

Cons

-bully management right up to the top -if your face fits then you are ok but if you challenge the management then you will find yourself shipped out -ridiculously low wages -management cherry pick the best inquiries and give to the top sellers instead of been fairly shared -favoritism in every store -no breaks if you are busy -Compulsory overtime that is paid back in lieu time rather than monetary -been inflexible on annual leave - cant overlap 2 agents been off at any one time but with 20 agents who all have 5 weeks AL to take and only 46 weeks in a year to take it (no AL for the first 6 weeks of the year) it was impossible not to overlap - resulting in AL always been denied - no way to progress if you are a top seller as the management want to keep you as an agent for greed

Viewing 1795 - 1797 of 1,991 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

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Intern (all gender) Fleet Organizational & People Management

Hamburg

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Karrieretag an Bord 2026

Hamburg

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Head of Digital Product

Hannover

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Intern (all gender) People & Culture (Recruiting)

Hamburg

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TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Shame more cons than pros, (6yrs PB)

Cabin crew

Bully Management

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