TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 31, 2016

Senior Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, working for a customer orientated travel company makes for a highly enjoyable environment, with many others who share the same interests and passions

Cons

Salary is sometimes lower than industry rate, especially in digital roles. This reflects the lower margin economics of the travel industry. However, there are plenty of travel perks as part of your package which go a long way to mitigate this.

5.0
Oct 15, 2016

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to work in different destinations and always room for advancement within.

Cons

Policies are very structured and destinations shouldn't be compared across the globe.

3.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Good percs. Lovely colleagues. Clear expectations. Flexible around my university studies. Educationals (free holidays!). Easy commission to be made.

Cons

Company are a bit stale at retail level. No real innovation or desire to implement change. Rhetoric of being customer focused but will gladly ignore customer complaints and make it extremely long-winded and complex for customers to complain - the cynic among us may suggest this is to deter complaints. Extremely target driven leading to Regional sales Managers talking to store managers like dirt - in front of colleagues. The company is rife with backstabbing for bookings too (our store is an exception!).

Viewing 1834 - 1836 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.