Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (156) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 10, 2014

A terrible place to work in IT.

It development manager

Recommend

CEO approval

Business Outlook

Pros

Some reasonable travel and holiday related benefits

Cons

Want a career at TUI IT? Forget what you know about IT and become a politician. Staff appraisal is full of contradictions and is pushed onto junior & middle management with no buy in from senior managers or directors at all. HR are a joke too and always seem to support senior management, even when acting highly unethically (although I do not know of any actual illegal behaviour)

5.0

Oct 3, 2014

Great

Advisor

Recommend

CEO approval

Business Outlook

Pros

Good prospects for year long work Explore the world Promotion opportunities Tax free subsistance Free accomodation Great colleagues Head office opportunities

Cons

Hr processes can take time, generally a number in regards to hr team but Region mamagers make up for this. Time away from home

1.0

Sep 22, 2014

My worst career experience so far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very driven and have a strong sense of where they want to be in a few years time. There is a free bus that takes you to the Luton office from Luton Airport Parkway station Theres a company monthly meeting which usually involves guest speakers and free goodies

Cons

I had a very very bad experience at TUI, from day one of joining I was made to feel like an outkast. A lot of people already have their friendship groups and so it is hard to actually become friends with people at work, not enough effort is put into social intergration from the very beginning. I also experienced a horrific manager who was the reason others had left in the past.

Viewing 1933 - 1935 of 1,990 Reviews

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