Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 101 reviews)); "Good Benefits and can have a good team" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 136 reviews)); "Low pay and unhappy overall" ((in 107 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

Skip to content Skip to footer

Notifications

TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 11, 2015

You get out what you put in

Area manager

Recommend

CEO approval

Business Outlook

Pros

Good career opportunities if you work hard, friendly people, chances to move around the business, believe in their brand, great training

Cons

benefits for working for a travel market leader don't extend to everyone in the business (I worked there for 4 years and couldn't earn concessions) Your work progress doesn't translate to different parts of the business- it seems like every brand has their structure which is good but also makes it difficult to have a career which constantly moves forward as sometimes you have to step back to move forward.

4.0

Nov 9, 2015

Manager TUI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The organization is international, dynamic, fast paced and fun. There are many nice international colleagues around the world. It is a very large organization, so the business culture is very different in various TUI offices around the world. You have a lot of freedom around creating your objectives and personal development plan. If you are pro-active there are many international career opportunities and you will be able to run any project that you like. You can work in a more corporate or informal environment with flexible working hours.

Cons

Processes are not clearly defined it varies per country/business unit. Every business unit is focused on their own success and there are not many shared objectives across teams. Departments are slightly competitive and sensitive with information sharing. Between the various offices and brands there is not a strong TUI identity yet, but this will probably improve going forward.

3.0

Oct 29, 2015

Travel Company Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative, perks, decent resources, reasonable hours of work.

Cons

Management expectations were ridiculous, and the number of "experts" looking over your shoulder intolerable at times.

Viewing 1933 - 1935 of 1,990 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

View job

Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

Hannover

View job

Logistics & Facility Office Manager (all gender)

Berlin

View job

Hotel Operations Administrator (all gender)

Hamburg

View job

Accountant (all gender) - Ship Related Accounting

Hamburg

View job