Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 15, 2014

Bullies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All positives were completely and utterly crushed......

Cons

Line managers bully their staff as they too are bullied. So you cannot approach anyone for help to prevent this as those above rule in a similar way. Targets reached so they find something else to shout about. Humiliating, upsetting, destroying, disaster of an experience. I quit a good job to join Tui and feel gutted I was duped from day one. False promises of what's on the horizon. Absolutely NO employee care whatsoever.

3.0

Jul 9, 2014

Good company name, but lost their way in world of Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

opportunities are with this company to progress, and as a company Tui are vibrant and focussed for todays world, they are leading the way in travel with excellent Hotels and service.

Cons

The Retail enviroment is wrapped up with lots of pressure on staff. leaving them feeling exhausted , largely due to many years of cutting down staff in retail due to todays demanding world of profit, making our staff in retail feeling lots of pressure to meet company standards and left feeling under valued .

4.0

Jun 30, 2014

Great experience for young people looking to work abroad

Chalet host

Recommend

CEO approval

Business Outlook

Pros

Provides the opportunity to work with like-minded people in some of the best winter and summer holiday destinations in Europe and beyond. Necessities ranging from accommodation to insurance are arranged for you prior to departure so you don't have to worry. Interacting with a wide range of guests allows you to make a lot of new friends.

Cons

Often work long, hard hours and following the deductions receive very little income. Not a problem if you are are happy just about breaking even but definitely not a money maker!

Viewing 1942 - 1944 of 1,990 Reviews

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