Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,989 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 2, 2014

one of the best companies to work for..

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

work culture, training, professional i.e career growth, learning, people

Cons

i have been enjoying the work at TUI

5.0

May 31, 2014

Empowering the Individuals

Assistant business partner

Recommend

CEO approval

Business Outlook

Pros

Market leader, Working with all kind of characters at office and across the borders, get to see the world

Cons

not enough perks like other travel companies offer their staff, which can be understandable by amount of staff TUI travel have in compare to others

4.0

May 20, 2014

Good Fun

Overseas holiday advisor

Recommend

CEO approval

Business Outlook

Pros

Sun and more often than not, sea and sand....The initial training is fantastic as soon as you get to your destination or even if you have training at a different venue. Once you then get to your resort you get a fantastic overview of the whole resort and all the excursions you are going to sell as you get to go on them all before you start selling! Once you are out in your resort and within your team you become a new family and everyone is there to help each other but also to have fun with work. You get to meet some fantastic people who can even be your guests. You get to know people very well over a short space of time as you are constantly seeing and chatting to them. Being able to move around the world to different locations is fantastic. If you get all the right results throughout the season you can also often get to choose where you really want to go for the following season(s).

Cons

The living arrangements can often be less than expected. You can often be overlooked for the good work that you put in and rewards that are supposed to be given are often overlooked and forgotten. Also some management can not listen to your needs and preferences when you have a certain type of work you would like to do in a resort they may not listen and not give you your preferences. The caps on commission can be disheartening as when you hit the top bracket you have no incentive to keep on going above as there is little to no incentive to do so.

Viewing 1957 - 1959 of 1,989 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

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Hotel Operations Administrator (all gender)

Hamburg

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Accountant (all gender) - Ship Related Accounting

Hamburg

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