Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 139 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 18, 2025

Overall a great company to work for, but changes could be made to several areas.

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Good salary, hours and conditions compared to other airlines, great commission. Flexible, can go part-time (75% or 50%) and are able to swap flights for days off, or pick up extra flights from other crew members Nice long-haul destinations. Empathetic managers.

Cons

Begins on a fixed-term contract, with winter work not guaranteed, Staff travel is limited and not very flexible at all, and you are not even eligible for it until you are made permanent. Long-haul in-flight service is inefficient and time-consuming. Could definitely be streamlined. Bidding system is absolutely shocking, not fit-for-purpose. Uniform could be made from superior quality materials, feels and looks a bit cheap. Very little career progression; don't expect a promotion to cabin manager for at least 12+ years, and promotions are based on seniority (not merit) which is just ridiculous.

TUI Group Response

Thank you for your feedback—it’s great to hear your comments regarding flexibility and salary. Also that you find our Managers empathetic. While we acknowledge your comments regarding Contract terms, Bidding System and Career progression we’re actively working on enhancing these aspects. We encourage you to actively discuss career growth with your manager. Our "Great Place to Grow" conversations provide a good occasion and a more structured way to pick this up. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

4.0

Feb 18, 2025

overall

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

good management and easy communication

Cons

training process should be better provided

5.0

Feb 16, 2025

great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great hr system in place

Cons

working away alot, commuting, travelling

Viewing 220 - 222 of 1,992 Reviews

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