Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 139 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 5, 2025

Great airline, especially if starting out

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great pay, thorough training, supportive atmosphere, fly to amazing places with both long haul and short haul

Cons

Fixed term contracts are 6 months on/6 months off which isn’t ideal, the wait for full time at my base was 10 years minimum which isn’t always practical, the rosters can be quite inconsistent but easy to swap and pick up flights, no staff travel perks you only earn concession towards Tui holiday on years worked which can only be earnt if PPY contract (I was fixed term)

TUI Group Response

It sounds like you had a wonderful time exploring new destinations and feeling supported along the way. We currently offer only 6-month fixed-term contracts to new entrants, as the summer is our busiest period. Thank you for taking the time to provide us with your feeback. Best wishes from the TUI Employer Brand Social Media Team

2.0

Feb 3, 2025

average

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

hours were good and clients were friendly

Cons

other staff hard to work with and cliquey

TUI Group Response

It sounds like you had a positive experience with TUI's flexible hours. Thank you for taking the time to provide feedback on your experience with our company. Best wishes from the TUI Employer Brand Social Media Team

4.0

Feb 3, 2025

Great

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Kind staff Nice bonuses Calm environment Love holidays

Cons

Managers do get on to you about targets Pressured to make sales a lot

TUI Group Response

We appreciate the time you took to share your feedback. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 229 - 231 of 1,992 Reviews

Jobs at TUI Group

Karrieretag an Bord 2026

Hamburg

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Head of Digital Product

Hannover

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(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

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Intern (all gender) Fleet Organizational & People Management

Hamburg

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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