Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      71% would recommend to a friend

      (1,992 total reviews)
      avatar

      Sebastian Ebel

      70% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 1, 2025

      Mess of a company

      Travel advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get to work in the travel industry - Some discounts/free trips (though only after 1year +)

      Cons

      - Work schedule was completely inflexible, you had to work the days and hours they set/couldn’t specify a day you couldn’t work. - Told off by management for leaving when my shift ended and not staying longer despite not being in the middle of serving a customer etc. - Impossible to take holiday off, managers decided what days/weeks you can have. - IT team long and laborious to deal with, makes it hard for retail staff to do their jobs properly. - No lunch/break for a 6 hour shift. - Staff leaving constantly, shops forced to run on low staff or shut on certain days. - You are contractually required to go and help out at a different branch if they are low staffed. With no consideration if your commute to that branch would be impossible/2hrs+ away.

      avatar
      TUI Group Response
      1y
      Hi there, we’re sorry to hear about your unpleasant experience with us. We take your feedback regarding our work-life balance/flexibility seriously and will work to address these various issues as this doesn't reflect our standards. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
      2.0
      Dec 31, 2024

      Working at tui

      Research scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was good, team was great

      Cons

      Loads of pressure and slow progression

      avatar
      TUI Group Response
      1y
      Hello, thank you for taking the time to give feedback about your experience at TUI. We’re sorry you had an unpleasant experience with your role relating to pressure and slow progression. We understand that maintaining a healthy work-life balance is essential and therefore workload concerns are something we take seriously. We are committed to creating a work environment where our colleagues can thrive, grow, and enjoy their work. We truly value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
      4.0
      Dec 30, 2024

      work-life balance

      Legal counsel
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, and employee trust is provided

      Cons

      There is not much to mention which is peculiar to TUI

      avatar
      TUI Group Response
      1y
      Hi there! Thank you for taking the time to give us a review! It's great to hear your positive feedback on our flexibility and employee trust! Your feedback is truly appreciated and help us continue to grow. Best wishes from the TUI Employer Brand Social Media Team
      Viewing 250 - 252 of 1,992 Reviews
      Related searches: TUI Group jobs | TUI Group salaries | TUI Group benefits | TUI Group interviews
      ReviewsTUI Group reviews

      Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.