Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 69 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 133 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 84 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

72% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 6, 2017

Dissapointed

Labour relations manager

Recommend

CEO approval

Business Outlook

Pros

International environment and opportunities to learn even when it is about what not to do!

Cons

Very poor in all senses in upper management. no human values! Bad and very changing business strategies!

2.0

Mar 23, 2017

Holiday Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Met lovely people, enjoying working in another country, food, free excursions and speaking to customers.

Cons

The managers control your days off, you are supposed to have a day and a half but they will usually plan meeting you HAVE to go to and tell you you'll get free food but expect you to tip 5 euro's or more each time. The managers expect you to hit impossible targets and never came along to welcome meetings or walk about's to give feedback. 72 hour weeks and again no time off. I ended up quite unwell and that is why I quit. I was the 7th person to quit that season for Italy resort.

5.0

Mar 9, 2017

Amazing Company

Holiday representative/representative supervisor

Recommend

CEO approval

Business Outlook

Pros

I worked over many season summer and winters overseas for the company and as much as its hard work you always know that the company is behind you. As much as I've worked in places before and just been a number I never felt like this with TUI. Put in hard work and you will be rewarded for it.

Cons

Sometimes I worked very long hours and I didn't do the job for the money. However they are one of the best paying tour operators

TUI Group Response

Thanks for taking the time to leave a review. Working abroad is a great experience, creating fabulous memories and making lifelong friends. All the best for the future.

Viewing 268 - 270 of 1,992 Reviews

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Hamburg

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