Is Target a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at Target have rated their employer with 3.4 out of 5 stars in 176 Glassdoor reviews. This is a lower than average score with the overall rating of Target employees being 3.5 out of 5 stars. Search open Customer Service Associate Jobs at Target now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at Target .

Does Target pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at Target with 3.2 out of 5 stars based on 176 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at Target.

How happy are Customer Service Associate professionals working at Target?

62% of Customer Service Associate employees at Target would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Customer Service Associate professionals have also rated Target with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Target?

Cashier (6570) , Sales Associate (3581) , Sales Floor Team Member (2263) , Sales Associate/Cashier (2092) , Guest Advocate (1936) , Team Leader (1380) , Style Consultant (1359) , Executive Team Leader (1344) , Barista (1322) , General Merchandise Expert (1225) , Fulfillment Associate (1029) , Fulfillment Expert (941) , Team Member (879) , Retail Sales Associate (832) , Warehouse Worker (748)

What are the pros of working at Target according to real employee reviews?

"Good pay but not worth the time and energy you must put in to get the job done" ((in 9452 reviews)); "A lot of the other team members are really great people and fun to work with." ((in 4655 reviews)); "Benefits are good; you can elect benefits for self and family if you average 32 hours per week; part" ((in 3868 reviews)); "I stayed because coworkers were lovely and they were great about working around my classes." ((in 3734 reviews)); "Flexible hours and worked in eco sales so I spent the day picking products off shelves" ((in 3366 reviews))

What are the cons of working at Target according to real employee reviews?

"You also have to deal with people who don't pull their own weight and poor management." ((in 6762 reviews)); "Target went through a string of bad managers while I worked there but those two were the worst." ((in 2098 reviews)); "Also plan on working constantly because everything is a priority and there's no work life balance." ((in 1998 reviews)); "Marketing not a respected or invested in department with no training or development and limited to no advancement" ((in 935 reviews)); "So much favoritism happening around the managers and they screw up the careers of employees for their benefits." ((in 819 reviews))

Target Customer Service Associate reviews

3.4

62% would recommend to a friend

(176 total reviews)

Michael Fiddelke

Not enough data to show CEO approval

54% positive business outlook

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Customer Service Associate employees have rated Target with 3.4 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

176 reviews

4.0

Mar 23, 2022

Great Starting job

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Amazing opportunities and pay, as well as community.

Cons

Harsh lighting and strict time measurement in fulfillment

3.0

Mar 20, 2022

Poor Management

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great Team Members, fast working enviroment, clean working enviroment, flexible schedule, discount for employees, ok pay, safe enviroment. If it were not for your awesome Team Members honestly I do not think Target would be afloat today!

Cons

Unfair management, very young management Team now running Target Stores an Corporate Offices, NO longer willing to work with our elderly populations, expect everyone to have a smart phone - love to pass blame on to employees NOT management, very short staffed when advised they would be fully staffed for all holidays 2021!! NOT - Very stressful for employees and NO Management support, NO RAISES, NO REVIEWS (I was there for over 1 year never had a review or raise but was always being told what they didn't like) BUT they never had anything POSITIVE to say!! Good place to want to come to work everyday. Same pay for cashiers as Customer Service & CS had 100x more responsibility then a cashier and honestly why would or should anyone want to advance! Every week employees were walking out due to being frustrated with management - the week I quit 5 others quit!

3.0

Mar 10, 2022

Ok.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Good pay compared to other retail Good coverage Fast paced Discount

Cons

Managers do not take you seriously A lot of competition within the environment Entitled guests Did not feel safe Stressful work environment Hire more staff which results in less hours for everyone

Viewing 70 - 72 of 176 Reviews

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Great Starting job

Poor Management

Ok.

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