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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)
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Tim Davis

48% approve of CEO

44% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours. OK job if you are in college. 25% shipping discount You gain knowledge about shipping

Cons

The job kind of sucks at first, there is a lot of crap that you have to remember and it takes about a little over a month until you feel comfortable with everything. Have to be a decent people person, the biggest factor in the success and growth of a store might be the level of customer service you provide. You don't just do a few things at UPS stores. The job can be very simple at times but other times there are so many different things you will be required to do. There is shipping stuff, printing, faxing, notary, mailbox, packing a bunch of crap. UPS Stores are franchised and individually run, but lot of people confuse UPS Stores being the actual UPS. Not a lot of incentive to work hard, unless you work at a store that makes a lot of money. If you work under a cool Owner/Manager, the job will suck a lot less. Not a job that you want to be at for more than a year.

4.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Off Sundays go home as early as 7:00 pm Individually owned and operated. Feels like working for mom and pops. Off most major holidays.

Cons

Lots of repetition on returns for DVR's and Modems. Corporate is really dumb about stuff most of the time.

3.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good hours, friendly UPS drivers, no work on Sundays. Time goes by very fast as there is a lot that has to be done from dealing with customers, shipping labelling to graphic design.

Cons

Very low pay, no parking, work overload.

Viewing 3013 - 3015 of 3,156 Reviews

Glassdoor has 3,244 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.