Pros
Learned many new skills and met a few wonderful people. This job is interesting and challenging. Good entry level job if you want to get into printing and graphic design. If you're already a designer, it's a great place to meet new clients and hone your skills.
Cons
Busy and physically demanding. Most of the customers have no idea how packing and shipping works, and think it's supposed to be as cheap as the post office. Customers can get downright nasty for little to no good reason, ie. explaining to them that their package has a FedEx drop off label and we can't take it, or trying to explain to someone how an address label does not entitle them to free shipping, and having them scream at you for it. If you are a graphics/document services person, expect to be interrupted every 90 seconds while you try to design someone's business cards, flyers, banners, etc. Retail burnout happens quick here... and TUPPS is a franchise so expect low pay and no benefits.