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      The UPS Store

      Part of UPS

      Is this your company?

      The UPS Store reviews

      3.5

      50% would recommend to a friend

      (3,155 total reviews)
      avatar

      Tim Davis

      48% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 6, 2012

      Great experience, not a career choice.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great starting out as a first job. Truly get to see how customer service works. Problem solving to help customers decide what service they need. No stress at all, you leave your work at the store.

      Cons

      Expensive services, frustrated customers. Customers do not recognize the difference between a UPS Store and UPS. Low pay, not much room for growth.

      3.0
      Oct 1, 2012

      Customer service and some manual labor

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started working here after leaving college and it allows me to live decently, if paycheck to paycheck, in San Diego. This job is easy most of the time once you get the basic operations down, and some days there is a lot of down time. I get along with my coworkers and managers most of the time.

      Cons

      Customers can get under my skin and there are some high stress situations concerning high revenue projects. There is very little opportunity to move up in the company since it's a franchise, so it's hard to imagine anything long-term career wise. Schedules can be unpredictable and frustrating, as anyone who has worked in retail of any kind will know.

      Viewing 3115 - 3117 of 3,155 Reviews
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      ReviewsThe UPS Store reviews

      Glassdoor has 3,241 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.