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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)
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Tim Davis

48% approve of CEO

45% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 26, 2026

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Probably one of the easiest jobs I have ever had

Cons

Lots of rude and annoying customers

3.0
Feb 22, 2026

Franchise Experience

Recommend
CEO approval
Business Outlook

Pros

Some owners will have better benefits than others

Cons

Corporate has the final say over a small business

4.0
Feb 14, 2026

Great for packages

Recommend
CEO approval
Business Outlook

Pros

Wonderful staff. Free tape. Thumbs up

Cons

Lots of boxes to ship

Viewing 52 - 54 of 3,153 Reviews

Glassdoor has 3,239 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.