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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)
avatar

Tim Davis

48% approve of CEO

46% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Sep 2, 2025

It’s a job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty simple job, can be busy so time flies.

Cons

tons of amazon returns, people get upset when they can’t figure out the amazon app and want you to hold their hand.

1.0
Aug 16, 2025

Horrible Environment

Recommend
CEO approval
Business Outlook

Pros

Co-workers were great people to work with

Cons

Minimum wage, nonstop Amazon returns with rude customers complaining because they don’t comprehend that UPS is no way affiliated with Amazon besides dropping off a return! Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court. Overworked, underpaid, no benefits, scrutinized if needing a day off.

Viewing 139 - 141 of 3,154 Reviews

Glassdoor has 3,240 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.