UPS reviews

3.4

55% would recommend to a friend

(36,805 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 28, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay is actually competitive when compared to similar companies. Working for this company as a supervisor can help provide experience for careers with other companies and can help with your resume.

Cons

The overall culture at UPS is very negative. Going into work everyday can bring you down emotionally. It appears that every employee with UPS is very dissatisfied with their job there, and they make their feelings known. This makes it tough to stay positive. In addition, the management culture is one that tends to mostly rely on negative feedback. Positive perfromances from employees are rarely acknowldged. UPS is not a company that motivates employee behavior through morale and confidence building. In addition, the seemingly dichotomous environment between management and the labor union make it neary impossible to accomplish the goals management sets forth. Part-time supervisors get stuck in this dichotomy and are held responsible when goals can not be met.

3.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Stable place to work. Very secure. Working with admirable people. Good benefits. Great place to learn and to become a professional. Strives to be ethical.

Cons

Bureaucratic. Some managers micro-manage. So many layers and systems. Takes way too much time to get things done. Still a bit old-school in the way they operate.

5.0
Jun 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Good communication. not directly dealing with customers. i like the graveyard shift. got to manage my team the way i wanted

Cons

what happened in the warehouse.... stayed in the warehouse! There were sometimes where things were just "swept under the rug."

Viewing 36493 - 36495 of 36,805 Reviews

Glassdoor has 41,014 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.