UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

The office is a great environment to work, great employees that see each other as a family. Work hours and employee management is fair. Advancement around this time is not a very bright area until hiring/promotion freeze is gone.

Cons

Sometimes paychecks and finance calculation is a hassle. The way they calculate it is down to the days and hours you work to calculate your paid days off. If you are a new employee or in a new position, sometimes these calculations work against your favor. I've been through it many times through many positions. Systems are old, computers need to be updated. Servers are old.

4.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent pay, MIP is a plus. UPS IS allows for great career growth and exposure to new technologies. Management values tenure.

Cons

Stock isnt moving anywhere. Transportation is low margin business that is pegged to price of oil. Management is top heavy and it is close to impossible to fire oxygen thieves.

4.0
Nov 29, 2009

UPS combo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Even after changing them, they are still some of the best offered by any employer. Most co-workers are like family. Night hours permit time for doing things during the day. Pay is pretty good.

Cons

Some managers are clueless about how to manage their people. They tell you to do something that you are in the process of doing already. Some co-workers are extremely childish and set out to make others miserable. Enforcement of "Zero Tolerance" policies are not very good. Zero tolerance means no tolerance, not a slap on the hand and being told not to do it again. Tuition reimbursement program was dropped for all but part time employees. Benefits were downgraded, so they are only give to new hires after one year.

Viewing 36538 - 36540 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.