UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for UPS are that they offer a low rate of return on the summer employees so they are able to provide newer staff with fresh ideas and clear states of mind to create a better business model for the company.

Cons

Long long long hours with very little overtime potential. Working with the family that I have; it's hard to maintain my lifestyle based on the job that I currently hold here. However, it is getting better and I do have to give the upper management props for this attempt.

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

i work as a Part-Time Sup out of the Seattle Hub. I'd say how long i've worked there, but it would single me out as turn-over for even my level of management is not far off from part-time hourlys. We are expected to work somewhere in the neighborhood of 25 to 27.5 hours per week. Anything above that is an hourly calulation based on your monthly salary, it comes out to be straight time if one were paid hourly. Bonuses were taken away as of this year and spread out as weekly pay. As a PT sup, we also get tuition assistance. It comes out to $4k per year which is $1k more than PT hourly. Promotions are possible and no longer require a 4 year degree within management.

Cons

A lot of stress comes with being a manager of UPS. The union is very unforgiving when it comes to grievences. Upper management typically has horrible plans for increasing production or decreasing labor. Upper management rarely seeks advice from hourlys or lower management staff on best practices. The technology used (aside from bluetooth scanners) is laughable. I often have to use a 15 year old computer with an even older 3rd party software to complete some of my tasks. To reboot the program takes half an hour minimum. it doesn't make sense when I could go to a garage sale and pick up a new(er) computer that would run over 3x as fast for less than the cost of a grievence.

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