UPS reviews

3.4

54% would recommend to a friend

(36,812 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good pace if you like it fast and busy

Cons

Overworked and forced to deal with bad and poor quality staffing. Management pushing things on to lower level leads and not taking responsibility for the issues they themselves cause. Extremely unrealistic expectations, and you will never be recognized for doing anything well, Turnover margin up and down the board is huge.

3.0
Feb 7, 2026

Alright

Recommend
CEO approval
Business Outlook

Pros

Good co-workers Night differential and weekly pay

Cons

Could have better benefits Work within the cold during winter

4.0
Feb 6, 2026

Ups

Recommend
CEO approval
Business Outlook

Pros

Great if you love a physical job. I appreciate outdoor.

Cons

None that i could tell.

Viewing 367 - 369 of 36,812 Reviews

Glassdoor has 41,021 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.