UPS reviews

3.4

54% would recommend to a friend

(36,831 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 14, 2026

Decent Pay - Overworked

Recommend
CEO approval
Business Outlook

Pros

The pay is decent and the hours are pretty consistent

Cons

You are expected to be a workhorse and are always looked at for how quick you work, not the quality of work

1.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance is amazing, pay is pretty good too.

Cons

It’s like a high school in there. Management is horrible, there are a few that are alright. They play favorites and there is always drama of some kind. Everyday is like the first day there. Very physical work.

Viewing 496 - 498 of 36,831 Reviews

Glassdoor has 41,043 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.