UPS reviews

3.4

55% would recommend to a friend

(36,786 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Seasonal employment opportunity, can be fun, very physical

Cons

Drivers seem bitter about working with seasonal employees. They keep track of your hours which is never accurate. Management doesn't follow up. Union mentality "don't work hard"

1.0
Sep 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The money. That's the only reason that anyone stays.

Cons

Everything else. I remember being so excited when I received the job offer, having such pride and excitement to work for such a reputable company. The only employees in my district in the business development dept that are not looking for another job- are those that have 15+ years already put into the company and feel they are stuck. I've never been treated with such disrespect. Their theory is "manage by exception", which means they will always find something wrong with your performance and tear you down accordingly. There is no "good job" ever uttered within the walls of any UPS. The public has such a wonderful perception of such an awful company and it is truly baffling. My only suggestion to anyone going through the long two month hiring/interview process would be to get out while you can. RUN. The management believes in motivation by fear. Recently spoken on a conference call by the highest operations official in our district; "Fire one and they'll all fall in line." (For no reason, he just wanted a BD employee to be fired so that the fear is always instilled in us.)

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