UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Strong company work values, integrity, solid base salary, honest business practices, reasonable life work balance, good company communication

Cons

New hires since 2013 do not have a pension and current managers do which creates a large gap in expectations and rewards. Old boys club. Sexism, homophobic and racism education is DRASTICALLY needed in management (coming from a straight white male). Inappropriate comments are common daily inside and outside of the operation. Sales commissions are based on large scale, complicated and macro economic factors. Barely any control over your own incentive pay. "Just deal with it" mentality. The opinions of people under 40 are discarded quickly.

1.0
Nov 27, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Stability Benefits Flexible schedule (except for November/December)

Cons

The politics in this company are unbelievable. UPS doesn't care about their customers and all of the old school "UPSers" are delusional to change. Pricing department is a nightmare. If you win accounts or have accounts that are gaining they will take them and pass them to a "senior" rep. In return senior reps will pass down declining accounts to you. Management will call you on holidays including Thanksgiving and Christmas to work in operations with no extra pay in another state. They say you are a "partner" so you have no choice.

2.0
Nov 19, 2017

IT work at UPS Ireland

Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, stable vacancy,

Cons

Bad management. Expecially on IT departament. People who abused on the past holding supervisor position sensor. Not qualified at all. Bad atmosphere overall. No carrier oportunites.

Viewing 139 - 141 of 36,792 Reviews

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