A new employee might not notice anything wrong with Walgreens, but for me I am sick of having everything cut to save corporate money. I understand they need to continue to make profit and that was near impossible in the recession, but Walgreens managed it! We all took the cuts in stride, knowing this corporation needed to cut corners to make their money. Makes sense. After a few years, I hoped all the cuts would stop, or even a few reversed. But no, the cuts continue. Walgreens continually asks for more and more with less and less. They have cut hours, positions, bonuses, incentives & contests, even products from the shelves. And through all the cuts they ask for more sales, customers, compliments ALL OF IT! I have no problem serving my customers with a smile and spending time helping them but this is near impossible with the hours and amount of people we have running the store at one time. The pharmacy is the worst. In some of the slower stores a pharmacist works ALONE with no tech help. In a rush, how is this pharmacist going to provide A+ customer service and patient interactions. The customers HAVE noticed, and I believe the business WILL suffer because of this. This was NEVER a problem about 3-4 years ago. Over the years I have slowly started to realize that although we are heading out of the "recession" Walgreens has NO plans on putting back into the stores what they took out. This causes me to really resent my place of work and plan on finding somewhere new.
